Restaurant Manager

Delta-Hotel; Muskegon (MI); Presencial; USD 55 000 - 70 000; Tempo integral

Resumo da oferta

Delta by Marriott, Downtown Muskegon is seeking a Restaurant Manager to supervise the daily operations of the full-service restaurant, ensuring quality, speed and consistency of service. You will drive financial performance by meeting objectives, controlling purchases and monitoring inventory while maintaining guest satisfaction.

You will lead hiring and training, set performance expectations, create schedules, manage payroll and liaise with hotel, HR and accounting teams to ensure alignment

Qualificações

• Prior restaurant management experience is required.
• Ability to meet financial objectives and manage budgets.
• Strong leadership and staff development skills.
• Knowledge of health and safety regulations and compliance.

Responsabilidades

• Oversee daily restaurant operations to ensure quality and speed of service.
• Lead hiring, training and annual performance reviews.
• Coordinate weekly staff schedules and manage labor to budget.
• Monitor POS system, invoices, payroll and financial reporting.
• Ensure cleanliness, sanitation and compliance with health regulations.
• Collaborate with hotel, HR and accounting teams.

Conhecimentos

Staff management

Scheduling

Budgeting

Guest satisfaction

Training

Communication

Ferramentas

POS system

Descrição da oferta de emprego

A Restaurant Manager is responsible for overseeing the daily operations of the entire restaurant to ensure quality, speed and consistency of service. Primary duties include meeting financial objectives, controlling purchases, enhancing guest satisfaction, evaluating staff performance, identifying demands, taking corrective actions and implementing improvements.

Duties and Responsibilities:

• Create a positive, fun, safe and professional work environment
• Establish clear performance expectations for staff
• Conduct interviewing, hiring and new hire training to explain policies, procedures and use of equipment
• Coordinate weekly work schedules and reconcile labor to budget
• Complete necessary paperwork and communicate payroll, onboarding, termination and personnel changes to HR
• Conduct annual performance reviews for staff
• Code invoices to the correct accounting code/department
• Complete weekly orders for beer, wine, liquor and bar/dining room supplies
• Facilitate timely and effective communication between Restaurant, Hotel, HR and Accounting teams
• Oversee daily reconciliation of cash, ensure daily deposits are performed and all receipts/reports are completed
• Maintain daily reconciliation reports including sales, house charges, banquet credits, banquet deposits, gift comp trades and other items
• Generate accounts receivable invoices as needed
• Monitor house accounts for payments outstanding or past due and resolve
• Manage the Point of Sale system to ensure all menu items are priced correctly and their availability is accurate
• Confer with other personnel to plan menus and related activities such as dining room and banquet events
• Inspect food and presentation to maintain quality standards and sanitation regulations
• Investigate and resolve food quality and service complaints
• Issue and redeem gift cards and discounts
• Prepares reports concerning revenue, payroll expenses, department expenses, inventory, receipts and sales forecasting
• Keep dining room in clean and orderly condition according to health department regulations
• Report to maintenance needed repairs or unsafe conditions
• Stay up-to-date on industry trends and popular concepts
• Ongoing training and development of management team and staff
• Assist the food and beverage director in achieving goals for labor, food cost, alcohol cost and guest satisfaction
• Other assigned duties

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Hiring Manager(s) Ethan Gross, Hannah Tuttle, Mary Beth Mierz

This position is currently accepting applications.