Restaurant Manager

The Klondike Group; Alaska; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Food Service Manager to lead operations at a vibrant pizza parlor. This role offers the opportunity to enhance customer experiences, manage a dedicated team, and uphold high food quality standards. You'll be at the forefront of creating a welcoming atmosphere for guests while driving sales and ensuring compliance with health regulations. If you thrive in a fast-paced environment and have a knack for leadership, this position is perfect for you. Join a team that values your contributions and offers opportunities for growth in the food service industry.

Benefits

Competitive salary

Performance-based bonuses

End of Season Bonus

Employee meal discounts

Opportunities for career growth

Qualifications

• Proven experience in food and beverage management.
• Strong leadership and multitasking abilities.

Responsibilities

• Oversee daily operations and ensure efficient service.
• Train and supervise kitchen and front-of-house staff.

Skills

Leadership

Customer Service

Communication

Multitasking

Knowledge of Food Safety

Education

High School Diploma

Culinary Training

Tools

Point-of-Sale Systems

Job description

Job Title: Restaurant Manager
Location: Skagway Pizza Parlor
Employment Type: Seasonal

Job Summary:
We are seeking a motivated and experienced Food Service Manager to oversee operations at the Skagway Pizza Parlor. This role involves managing daily food and beverage preparation, ensuring top-tier customer service, and supervising kitchen and front-of-house staff. The ideal candidate will ensure high-quality food standards, drive sales, and create a welcoming environment for guests.

Key Responsibilities:

1. Oversee daily food and beverage operations, ensuring smooth and efficient service.
2. Train, schedule, and supervise kitchen and front-of-house staff.
3. Develop and maintain high standards for food quality, presentation, and service.
4. Create staff schedules to ensure appropriate coverage and manage labor costs.
5. Monitor inventory levels and coordinate orders for ingredients, beverages, and supplies.
6. Ensure compliance with health, safety, and sanitation regulations.
7. Handle customer inquiries, feedback, and complaints, resolving issues promptly.
8. Implement promotional strategies to boost sales and attract new customers.
9. Collaborate with management to develop new menu items and limited-time offers.
10. Oversee cash handling, sales reports, and financial transactions for accuracy.
11. Maintain equipment and arrange necessary repairs or maintenance.

Qualifications:

1. Proven experience as a manager or supervisor in the food and beverage industry.
2. Strong leadership and team management skills.
3. Excellent customer service and communication abilities.
4. Ability to multitask and thrive in a fast-paced environment.
5. Knowledge of food safety regulations and industry best practices.
6. Experience with scheduling, inventory management, and ordering.
7. High school diploma or equivalent; further culinary training is a plus.
8. Willingness to work flexible hours.

Physical Requirements:

1. Ability to stand and walk for extended periods, including during busy service hours.
2. Lift and carry up to 50 pounds (e.g., supplies, cases of beverages).
3. Ability to bend, reach, and perform tasks in a fast-paced environment.
4. Comfortable working in hot, cold, and noisy environments (e.g., kitchens, dining areas).
5. Manual dexterity for handling equipment, utensils, and point-of-sale systems.

Work Ethic and Teamwork Standards:

1. Commitment to delivering exceptional guest experiences.
2. Willingness to work flexible hours, including nights, weekends, and holidays.
3. Ability to lead by example and foster a positive team environment.
4. Strong focus on continuous improvement and staff development.
5. Hands-on approach to ensure smooth operations during peak hours.

Appearance Standards:

1. Maintains a clean, professional, and polished appearance at all times.
2. Adheres to uniform guidelines or dress code as required by the establishment.
3. Ensures staff maintains proper hygiene and uniform standards.
4. Represents the company’s brand with confidence and professionalism.

Adherence to Company Policies:

1. Ensures compliance with health, safety, and sanitation regulations.
2. Upholds company policies on guest satisfaction, employee conduct, and workplace safety.
3. Conducts regular staff training and ensures policy awareness.
4. Maintains accurate records and reports in alignment with company procedures.

Benefits and Perks:

1. Competitive salary with performance-based bonuses.
2. End of Season Bonus.
3. Employee meal discounts and dining privileges.
4. Opportunities for career growth and professional development.