Restaurant Leadership: Train Teams, Elevate Guest Experience

Shake Shack; Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Shake Shack meal discounts

Exclusive corporate discounts

Medical, Dental, Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre‑Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in Charleston, SC seeks an experienced Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold brand standards. You will manage staff, scheduling, and costs while maintaining exceptional hospitality.

You will train team members, foster a guest‑centric culture, and promote the Shack experience in the local community, all while complying with safety and sanitation regulations.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Team training

Guest service

Operations management

Job description

Shake Shack in Charleston, SC seeks an experienced Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold brand standards. You will manage staff, scheduling, and costs while maintaining exceptional hospitality.

You will train team members, foster a guest‑centric culture, and promote the Shack experience in the local community, all while complying with safety and sanitation regulations.