Restaurant Leadership Team

Chick-fil-A; Springfield (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible schedules

Comprehensive health, dental, and vision insurance

401k with matching contributions

Free meal with every shift

Paid training and development opportunities

Job summary

Workstream is seeking a Restaurant Leader to join their team in Springfield, Missouri. This position emphasizes upholding Chick‑fil‑A's values while motivating and developing team members. Candidates should have a passion for leading in a fast-paced environment and ideally possess a Bachelor's degree.

This role offers flexible schedules, comprehensive health benefits, and a supportive atmosphere. Be part of a team that values growth and community involvement, with opportunities for overtime and professional development.

Qualifications

• At least one year of experience in a high-volume, fast-paced, guest-focused environment.
• Ability to lead and motivate a team effectively.
• Willingness to adapt to business demands.

Responsibilities

• Uphold Chick‑fil‑A standards and values.
• Motivate and influence team member growth.
• Attend leadership development classes.

Skills

Leadership

Communication

Coaching

Adaptability

Emotional Intelligence

Education

Bachelor’s degree from an accredited college or university

Job description

The Restaurant Leadership Team plays a critical role in the organization because they ensure that the restaurant is run according to Chick‑fil‑A brand standards and local store policy. Restaurant Leaders will advance and grow their career based on high performance combined with demonstrated knowledge, skill and leadership ability in the Chick‑fil‑A restaurant environment. There is opportunity to join our leadership team based on your experience in the industry and with Chick‑fil‑A specifically; leadership candidates who don't have prior experience with Chick‑fil‑A should be willing to join as a team member and learn Chick‑fil‑A processes and procedures before taking on leadership responsibility.

Responsibilities

• Uphold Chick‑fil‑A standards, policies, and values in the restaurant on a day-to-day basis.
• Motivate and influence team member growth by providing coaching, performance feedback, evaluations, and recommendations for development and promotions.
• Attend all internal and external leadership development classes and opportunities.
• Complete Manager Checklists daily.
• Flexible availability day-to-day based on business needs.
• Teach, train and develop leaders.
• Execute disciplinary action plans.
• Coach at least 3 emerging leaders daily, with scheduled 1:1s once per month.

What We Offer

• Flexible schedules to fit your lifestyle.
• Comprehensive health, dental, and vision insurance.
• 401k with matching contributions for your future.
• A free meal with every shift.
• Paid training and development opportunities to help you develop essential skills.

Work Environment

• Work with the Owner/Operator to build and maintain a high-performing team committed to excellence.
• Opportunities for overtime and weekend shifts.
• A supportive and enthusiastic team atmosphere.

Additional Benefits

• Engaging community involvement and leadership development.
• A chance to make a real impact in our community.

Requirements

• At least one year of previous experience working in a high-volume, fast-paced, guest-focused environment (previous Chick‑fil‑A experience a plus).
• Bachelor’s degree from an accredited college or university (preferred).
• Self‑directed and driven leader who demonstrates respect, honesty, and integrity.
• Adapts quickly, handles ambiguity, and maintains composure in high-pressure settings.
• Go‑getter who continuously improves, communicates clearly, and motivates others with enthusiasm, positivity, and energy.
• Willing to adapt work schedule to meet the demands of the business.
• Has high emotional intelligence and self‑awareness.
• Possesses a willingness and desire to serve and learn – has a growth mindset.

Prior experience as shift lead, crew lead, project lead, supervisor, team lead, restaurant manager, food and beverage, general manager, hospitality management, restaurant assistant manager very helpful to your success at this job. We love previous Chick‑fil‑A experience!