Restaurant Leader: Lead Quality, Growth & Team

papajohns; Norcross (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Papa John's is seeking an Operations Manager to lead restaurant operations, ensure quality standards, and drive profitability. You will oversee training, staffing, and daily execution, while coaching team members to deliver exceptional guest experiences.

The role emphasizes planning, forecasting, and maintaining compliance with policy, safety, and financial controls. This is a frontline leadership position critical to restaurant success and brand standards.

Qualifications

• Strong leadership overseeing restaurant operations.
• Ability to implement and monitor quality standards.
• Experience coaching and developing team members.
• Track record of achieving sales goals through customer focus.

Responsibilities

• Oversee all operational aspects of the Papa John's restaurant.
• Ensure planning, forecasting, and systems are in place for profitability.
• Coach and develop direct reports; conduct timely performance reviews.
• Recruiting and training to meet staffing needs and standards.
• Enforce company policies, procedures, and cost controls.
• Manage safety, cleanliness, and compliance with federal, state, and local laws.

Skills

Leadership

Quality standards

Training & development

Team building

Sales goals

Tools

FOCUS System

Job description

Papa John's is seeking an Operations Manager to lead restaurant operations, ensure quality standards, and drive profitability. You will oversee training, staffing, and daily execution, while coaching team members to deliver exceptional guest experiences.

The role emphasizes planning, forecasting, and maintaining compliance with policy, safety, and financial controls. This is a frontline leadership position critical to restaurant success and brand standards.