Restaurant Leader: Grow Operations & Guest Experience

Hungry Pig Restaurant Operations LLC dba Arby's; Oxford (MS); On-site; USD 34,000 - 42,000; Full time

Job summary

Hungry Pig Restaurant Operations dba Arby’s in Oxford, MS is seeking an Assistant Manager to support the General Manager in leading daily operations and delivering exceptional guest service. You’ll help manage staffing, training, inventory, and overall restaurant performance while upholding Arby’s standards and values.

You will coach a friendly, service‑minded team, control costs, and drive sales growth through effective planning, execution, and teamwork. Evening/weekend availability is required.

Qualifications

• High School Diploma or GED preferred.
• Previous experience as an Assistant Manager or Shift Lead in the restaurant or hospitality industry.
• Strong leadership skills and a hands-on approach to managing daily operations.
• Knowledge of food safety, cash handling, and basic inventory management procedures.
• Ability to train, coach, and motivate team members toward success.
• Excellent communication, organization, and problem-solving skills.
• Dependability, flexibility, and the ability to adapt in a fast-paced environment.
• A positive, professional attitude that aligns with Arby’s values and brand standards.
• Open availability and the flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Maintain a fully staffed restaurant with friendly, positive, and service-oriented team members who take pride in providing an exceptional guest experience.
• Ensure every guest leaves happy by resolving concerns promptly and coaching your team to deliver Quality, Friendliness, Cleanliness, Accuracy, and Speed of Service every shift.
• Purchase and manage food, beverages, and supplies; oversee preparation to ensure every product meets Arby’s high standards for taste, safety, and presentation.
• Follow daily operating systems to maintain a clean, organized, and guest-ready restaurant that consistently provides top-tier food and service.
• Support achievement of the restaurant’s Annual Operating Plan by controlling costs, managing labor, and driving sales growth.
• Protect the safety of employees and guests by enforcing all Arby’s safety, sanitation, and security procedures.
• Operate according to established performance, profit, and operational standards outlined in the Operations Standards Manual.
• Ensure all POP materials are posted accurately and on time according to the Marketing Calendar.
• Complete AMTP on time and use SMTP effectively to coach, develop, and prepare team members and shift leaders for advancement opportunities.
• Demonstrate working knowledge of restaurant equipment and ensure preventive maintenance is performed regularly.
• Maintain accurate, up-to-date records using all management systems to provide historical data that supports planning, forecasting, and profitability.
• Implement all marketing plans accurately and on schedule to increase sales and drive repeat visits.
• Inspire your team with excitement, positivity, and commitment to achieving company goals and upholding Arby’s brand values.
• Train employees on cash-handling, credit-card security, and proper financial procedures to maintain a secure environment for both guests and the business.
• Participate in semi-annual performance appraisals for team members and shift managers, recognizing success and identifying growth opportunities.
• Demonstrate adaptability and a willingness to perform beyond the parameters of this position when needed to support smooth, successful operations.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Flexibility

Cash handling

Food safety

Education

High School Diploma or GED

Tools

POS systems

Job description

Hungry Pig Restaurant Operations dba Arby’s in Oxford, MS is seeking an Assistant Manager to support the General Manager in leading daily operations and delivering exceptional guest service. You’ll help manage staffing, training, inventory, and overall restaurant performance while upholding Arby’s standards and values.

You will coach a friendly, service‑minded team, control costs, and drive sales growth through effective planning, execution, and teamwork. Evening/weekend availability is required.