Restaurant Leader: Elevate Guest Experience & Operations

Dunkin' | Connecticut; Storrs (CT); On-site; USD 52,000 - 76,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to provide strong leadership and deliver outstanding guest experiences while maintaining operational excellence. You will drive top-line sales and ensure adherence to Dunkin' standards and brand policies.

The role requires managing daily operations, coaching staff, controlling costs, and partnering with franchise teams to promote a guest-focused culture.

Qualifications

• Leadership experience in retail, restaurant or hospitality preferred or ability to show leadership.
• Fluent in spoken and written English.
• Basic computer skills including common software.
• Basic math and financial management.
• College degree preferred.

Responsibilities

• Lead a restaurant team to deliver great guest experiences and operational excellence.
• Recruit, train and supervise team members and shift leads.
• Foster a positive work environment with coaching and feedback.
• Implement training programs to improve team performance.
• Oversee opening/closing procedures, cash handling and inventory control.

Skills

Leadership experience

English proficiency

Computer skills

Financial management

Retail/restaurant leadership

Education

College degree prefered

Job description

Dunkin' is seeking a Restaurant Manager to provide strong leadership and deliver outstanding guest experiences while maintaining operational excellence. You will drive top-line sales and ensure adherence to Dunkin' standards and brand policies.

The role requires managing daily operations, coaching staff, controlling costs, and partnering with franchise teams to promote a guest-focused culture.