Restaurant Manager: Lead Team, Drive Guest Experience

Dunkin | Donovan Network; Quincy (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Career growth

Free coffee on shift

Food discounts

FSA

Sick time

Paid time off

401K match

Medical insurance

Dental insurance

Job summary

Dunkin is seeking a motivated, high-energy Restaurant Manager to lead our team, drive results, and deliver an outstanding guest experience every day.

As the Restaurant Manager, you will oversee daily operations, hire and train staff, boost sales and guest satisfaction, ensure food safety and quality, and foster a positive culture. This role requires leadership, teamwork, and a can-do attitude.

Qualifications

• Experience in the food service industry; food safety knowledge; Serve Safe certification a plus.

Responsibilities

• Oversee Daily Operations – ensures the restaurant runs smoothly and upholds standards.
• Lead & develop the team – hire, train, and inspire a fast, friendly, accurate service culture.
• Drive Sales & guest satisfaction – implement strategies to boost sales and guest loyalty.
• Ensure Compliance & quality – uphold food safety, cleanliness, cash handling and security procedures.
• Foster a positive culture – build a high-energy environment where employees love to work.
• Manage inventory & costs – monitor stock, waste and expenses to maximize efficiency.

Skills

Team builder

Performance oriented

Empathetic leader

Stress management

Innovative thinker

People-person

Charismatic leader

Job description

Dunkin is seeking a motivated, high-energy Restaurant Manager to lead our team, drive results, and deliver an outstanding guest experience every day.

As the Restaurant Manager, you will oversee daily operations, hire and train staff, boost sales and guest satisfaction, ensure food safety and quality, and foster a positive culture. This role requires leadership, teamwork, and a can-do attitude.