Restaurant Leader: Drive Growth & Guest Experience

Dunkin | Donovan Network; Hingham Center (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Promotion from within

Free coffee on shift

FSA benefits

Sick time

Paid time off

401K with company match

Medical and dental insurance

Job summary

Dunkin is seeking a Restaurant Manager to lead daily restaurant operations in a fast-paced setting. You will build and develop a strong team that delivers fast, friendly, accurate service while upholding Dunkin Brands standards.

You will drive top-line sales and guest satisfaction by implementing effective operational strategies, trainings, and quality controls. Join us to lead with energy and make a lasting impact on the guest experience.

Qualifications

• Experience in the food service industry and food safety awareness.
• Strong leadership and people skills.
• Excellent communication and guest service focus.
• Ability to lift 30–50 pounds and perform physical tasks.

Responsibilities

• Oversee Daily Operations – Ensure the restaurant runs smoothly while maintaining standards.
• Lead & Develop the Team – Hire, train, and motivate a high-performing crew.
• Drive Sales & Guest Satisfaction – Implement strategies to boost sales and guest loyalty.
• Ensure Compliance & Quality – Uphold food safety, cleanliness, and cash handling procedures.
• Foster a Positive Culture – Create a supportive, energetic work environment.
• Manage Inventory & Costs – Monitor stock, waste, and expenses to maximize efficiency.

Skills

Food service experience

Food safety

Leadership

Communication

Team development

Physical stamina

Job description

Dunkin is seeking a Restaurant Manager to lead daily restaurant operations in a fast-paced setting. You will build and develop a strong team that delivers fast, friendly, accurate service while upholding Dunkin Brands standards.

You will drive top-line sales and guest satisfaction by implementing effective operational strategies, trainings, and quality controls. Join us to lead with energy and make a lasting impact on the guest experience.