Restaurant Leader

Taco Bell; East Ridge (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading fast-food franchise located in East Ridge, Tennessee is seeking a customer service leader to inspire and engage both customers and team members. In this role, you will recruit and train a high-performing team, manage profitability, and create a positive restaurant experience. The ideal candidate will have a passion for team development and customer engagement with a commitment to service excellence.

Qualifications

• Experience in a customer service environment.
• Ability to inspire and lead a team.
• Strong understanding of customer engagement strategies.

Responsibilities

• Recruit and train a high-performing team.
• Manage the restaurant's profitability and performance.
• Create a positive and engaging restaurant experience.
• Growth through great service
• Follow brand standards
• Work approximately 50 hours a week

Skills

Customer engagement

Team training and coaching

P&L management

Job description

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

At Taco Bell, we live to "Serve Others" with Mas Heart. If you want to "Serve Others" with Mas Heart, read on!

The overall success of your day, week, month, and year is ultimately in your hands. You identify the strongest crew and train them to deliver the best customer experience. You are in charge of recruiting and training your team, leading them to be promoted and empowering them to have a successful career. You create an exciting, optimistic, and rewarding culture by empowering a team of top performers. Every customer experience should be served up with a "Here to Serve" attitude.

Essential Functions

• Inspire and engage customers and fellow Team Members alike
• Train, coach, and recognize the talent before you
• Manage P&L
• Growth through great service
• Follow brand standards
• Work approximately 50 hours a week

Lastly, create a restaurant experience for team members and customers that you are proud of.