Restaurant IT Technician - POS & On‑Site Support (Travel)

Goodwin Recruiting; Bridgewater Township (NJ); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunity

Transportation stipend

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Sick time

Career growth opportunities

Job summary

Goodwin Recruiting is seeking an IT Support Technician – Restaurant Technology to provide on-site and remote IT support for a growing multi-unit quick-service restaurant organization. You will troubleshoot POS, KDS, online ordering, and payment systems, while supporting restaurant hardware and network issues.

Travel about 70% across NJ, NY, CT, PA, DE, with weekday hours and occasional after-hours work. Restaurant experience is valued, and candidates with POS expertise and Microsoft 365 know-how

Qualifications

• 1–3+ years of IT support, networking, POS support or related experience.
• Hands-on experience installing, configuring and troubleshooting POS systems.
• Restaurant experience strongly preferred, esp. QSR, multi-unit operations.
• Strong troubleshooting and communication skills.
• Willing to travel ~70% and work in restaurants.

Responsibilities

• Provide remote and on-site IT support for restaurant and corporate teams.
• Troubleshoot POS, KDS, online ordering, payment systems, computers, printers and restaurant hardware.
• Diagnose network and connectivity issues, including IP addressing, Wi‑Fi, VLANs, firewalls and failover.
• Support Microsoft 365, user accounts, permissions, onboarding and offboarding.
• Train restaurant teams and coordinate with outside vendors when necessary.
• Assist with new restaurant openings, technology installations, testing and system rollouts.
• Identify recurring issues and implement long‑term solutions.

Skills

IT support

POS support

Restaurant operations

Tools

POS systems

Microsoft 365

Networking

Remote support tools

Job description

Goodwin Recruiting is seeking an IT Support Technician – Restaurant Technology to provide on-site and remote IT support for a growing multi-unit quick-service restaurant organization. You will troubleshoot POS, KDS, online ordering, and payment systems, while supporting restaurant hardware and network issues.

Travel about 70% across NJ, NY, CT, PA, DE, with weekday hours and occasional after-hours work. Restaurant experience is valued, and candidates with POS expertise and Microsoft 365 know-how