Restaurant Host: Create Memorable Guest Experiences

kimptonhotelsandrestaurantscareers; Pennsylvania; On-site; USD 26,000 - 38,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a friendly, guest-focused Host to welcome guests, coordinate reservations, and ensure a warm, memorable dining experience. You will greet guests, manage seating, and act as an advocate for the restaurant, helping create personalized experiences that encourage guests to return.

Responsibilities include handling calls, booking reservations, maintaining a neat host stand, assisting servers, and supporting guests with information about the area and menus.

Qualifications

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
• Excellent interpersonal communication skills and passion for hospitality.
• Food Handler Certification (if applicable).
• Flexible schedule and able to work weekends, nights, and holidays when needed.

Responsibilities

• Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls, accurately book reservations for guests.
• Taking room service orders if applicable.
• Check floor and tables for accuracy and cleanliness, assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests for guests.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Customer service

Hospitality mindset

Multitasking

Communication skills

Education

Food Handler Certification

Tools

POS system

Reservation system

Job description

Kimpton Hotels & Restaurants is seeking a friendly, guest-focused Host to welcome guests, coordinate reservations, and ensure a warm, memorable dining experience. You will greet guests, manage seating, and act as an advocate for the restaurant, helping create personalized experiences that encourage guests to return.

Responsibilities include handling calls, booking reservations, maintaining a neat host stand, assisting servers, and supporting guests with information about the area and menus.