Guest Experience Host - Personal Service & Seating

kimptonhotelsandrestaurantscareers; Arizona; On-site; USD 26,000 - 38,000; Full time

Job summary

Kimpton Hotels & Restaurants is looking for a friendly front-of-house host to welcome guests, manage reservations, and coordinate seating with a personal touch. You will act as an advocate for the restaurant, creating memorable experiences that encourage guest return.

Ideal candidates bring hospitality experience, superb communication, and the ability to multitask in a fast-paced setting. Occasional weekend, night, and holiday shifts may be required.

Qualifications

• Previous customer service or hospitality experience is preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.

Responsibilities

• Greet restaurant guests and provide information when asked.
• Provide fair and consistent seating of guests.
• Accurately handle paperwork, stock and tidy the host stand.
• Receive incoming calls and book reservations for guests.
• Take room service orders if applicable.
• Check floor and tables for cleanliness; assist in bussing tables.
• Help servers by refilling beverages when needed.
• Perform other restaurant and customer service related requests.

Skills

Customer service

Hospitality

Multitasking

Product knowledge

Communication skills

Food Handler Certification

Tools

POS system

Reservation system

Job description

Kimpton Hotels & Restaurants is looking for a friendly front-of-house host to welcome guests, manage reservations, and coordinate seating with a personal touch. You will act as an advocate for the restaurant, creating memorable experiences that encourage guest return.

Ideal candidates bring hospitality experience, superb communication, and the ability to multitask in a fast-paced setting. Occasional weekend, night, and holiday shifts may be required.