Restaurant Growth & Upsell Specialist

Seated; New York (NY); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Salary range: $65,000 - $79,000 OTE

Stock options

401(k) match

Healthcare, Dental, Vision

Flexible FSA

Commuter Benefits

Parental leave (up to 16 weeks)

Unlimited PTO

Wellhub Gym membership

Citi Bike Monthly Membership

$100/month at Seated restaurants

Job summary

Seated in New York is seeking a Junior Account Manager on the Restaurant Success team who is hungry to drive revenue growth through upselling and expanding partnerships. You will manage a portfolio of restaurant partners, identify opportunities, educate them on platform optimization, and collaborate with cross-functional teams to hit quarterly targets.

Strong communication, negotiation, and a hunter mindset are essential, with a hospitality background preferred.

Qualifications

• 1+ years in sales, account management, or upselling with quota experience.
• Proven track record of meeting or exceeding sales goals.
• Excellent communication, negotiation and persuasion skills.
• Self-starter with ability to identify opportunities across accounts.
• Strong problem-solving skills and prioritization across multiple partners.
• Hospitality or restaurant industry knowledge is a plus.

Responsibilities

• Drive revenue growth by identifying and upselling opportunities within your restaurant partner portfolio.
• Manage relationships with a portfolio of partners with a focus on aggressive growth and revenue optimization.
• Proactively seek new business opportunities and ensure partners maximize Seated platform usage.
• Educate partners on optimizing presence and performance to impact their bottom line.
• Work under a revenue quota and consistently meet or exceed targets each quarter.
• Use data to identify trends and opportunities for upselling and better partner performance.
• Handle inbound inquiries and address concerns to drive additional revenue.
• Collaborate cross-functionally to ensure partners receive top-tier support.
• Maintain up-to-date CRM data and accurately report on account status.

Skills

Sales experience

Quota attainment

Negotiation

Communication

Self-starter

Problem solving

Upselling

Hospitality knowledge

Job description

Seated in New York is seeking a Junior Account Manager on the Restaurant Success team who is hungry to drive revenue growth through upselling and expanding partnerships. You will manage a portfolio of restaurant partners, identify opportunities, educate them on platform optimization, and collaborate with cross-functional teams to hit quarterly targets.

Strong communication, negotiation, and a hunter mindset are essential, with a hospitality background preferred.