Restaurant Greeter & Guest Experience Lead

Hyatt Hotels Corporation; Chapel Hill (NC); Hybrid; USD 24,000 - 42,000; Full time

Benefits offered by this job

Discounted and Friends & Family Room [

Job summary

Hyatt Hotels Corporation is seeking a friendly Greeter to warmly welcome guests and set the tone for a memorable dining experience at our restaurant. You will escort guests to tables, present menus, and coordinate with servers to ensure accurate wait times and seamless service.

Qualifications emphasize outstanding guest service, clear communication, and the ability to thrive in a fast-paced environment. Weekend and holiday availability is required; prior restaurant host/hostess experience is a

Qualifications

• Experience delivering exceptional guest service in a dining setting.
• Strong communication with guests and staff to coordinate seating and service.
• Ability to thrive in a fast-paced restaurant environment.

Responsibilities

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special Guest needs and requests
• Observant to guests’ needs throughout dining experience to ensure high quality service

Skills

Customer service

Communication

Multitasking

Flexibility

Job description

Hyatt Hotels Corporation is seeking a friendly Greeter to warmly welcome guests and set the tone for a memorable dining experience at our restaurant. You will escort guests to tables, present menus, and coordinate with servers to ensure accurate wait times and seamless service.

Qualifications emphasize outstanding guest service, clear communication, and the ability to thrive in a fast-paced environment. Weekend and holiday availability is required; prior restaurant host/hostess experience is a