Restaurant GM – Luxury Dining & Hotel Operations

Qedhg; New Orleans (LA); On-site; USD 75,000 - 110,000; Full time

Job summary

Pontchartrain Hotel is seeking a General Manager for Jack Rose restaurant to oversee operations, train leadership, and own the dining experience in New Orleans. The GM will continually evaluate processes, staff performance, and revenue opportunities to improve overall restaurant performance.

The role emphasizes maintaining quality, safety, and hospitality standards, while managing interviews, training, and guest relations to drive guest loyalty and brand success.

Qualifications

• College degree or equivalent experience required.
• Strong communication, supervisory and organizational skills, and computer literacy.
• Five years experience in the field of food and beverage.
• Preferred: Two years experience in food and beverage in a fine dining operation.

Responsibilities

• Meets financial objectives by controlling costs and increasing revenue.
• Ensures a high level of guest satisfaction and cultivates return business.
• Develops and upholds restaurant standard operating procedures.
• Controls purchases and makes business decisions based on revenue fluctuation.
• Controls quality of all food and beverage products.
• Ensures overall cleanliness and maintenance of the property is up to par.
• Evaluate hiring needs and coordinate interviews with management.
• Gauges the morale of management and staff and implements measures to keep employees happy.
• Follows and ensures compliance of all policies and SOPs.

Skills

Communication skills

Supervisory skills

Organizational skills

Computer literacy

Education

College degree or equivalent experience

Job description

Pontchartrain Hotel is seeking a General Manager for Jack Rose restaurant to oversee operations, train leadership, and own the dining experience in New Orleans. The GM will continually evaluate processes, staff performance, and revenue opportunities to improve overall restaurant performance.

The role emphasizes maintaining quality, safety, and hospitality standards, while managing interviews, training, and guest relations to drive guest loyalty and brand success.