Restaurant GM — Lead Operations & Guest Experience

Seaport Entertainment Group; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Life insurance

Generous paid time off

Free family meal

50% employee discount

Referral bonus program

Job summary

Seaport Entertainment Group in New York seeks a General Manager to direct daily restaurant operations, lead staff development, and uphold our service standards to maximize guest satisfaction and profitability. You will supervise managers and chefs, manage payroll and costs, enforce sanitation and safety, and report to the VP of Operations.

This role requires a hands-on leader who thrives in a fast-paced environment.

Qualifications

• 5+ years in restaurant management including General Manager experience.
• Proven ability to manage multiple costs (food, beverage, labor) while upholding standards.
• Strong leadership, communication, and staff development skills.

Responsibilities

• Direct daily restaurant operations and staff performance.
• Oversee payroll, labor costs, and budget adherence.
• Maintain sanitation, safety, and company policies across departments.
• Foster guest relations and resolve complaints to ensure satisfaction.
• Lead hiring, supervision, and development of a diverse team.

Skills

Restaurant management

Staff development

Budgeting

Customer service

Operations leadership

Payroll & costs

Education

Bachelor's in Hospitality/Business

Tools

POS systems

Scheduling software

Payroll software

Job description

Seaport Entertainment Group in New York seeks a General Manager to direct daily restaurant operations, lead staff development, and uphold our service standards to maximize guest satisfaction and profitability. You will supervise managers and chefs, manage payroll and costs, enforce sanitation and safety, and report to the VP of Operations.

This role requires a hands-on leader who thrives in a fast-paced environment.