Restaurant GM: Lead Top Team, Drive Profit & Growth

Kentucky Fried Chicken (KFC); Kannapolis (NC); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Bonus Eligible

Paid Time Off

Tuition reimbursement and scholarship

Career advancement and professional发展

Medical benefits

401k retirement plan

Free meal each shift

KFC Foundation Programs including FREE

Descripción de la vacante

Kentucky Fried Chicken (KFC) in Kannapolis, NC, seeks a Restaurant General Manager to lead a high-performing team, uphold the brand standards, and drive guest satisfaction.

You will recruit and train staff, manage budgets, develop training programs, and focus on equity and inclusion while pursuing profitability without compromising experience.

This role offers competitive pay, bonuses, benefits, paid time off, tuition assistance, and career advancement opportunities with KFC Foundation programs.

Formación

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions KFC’s culture and values, with a focus on Equity, Inclusion and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsabilidades

• Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant’s financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Conocimientos

People management

P&L analysis

Digital platforms

Communication skills

Maintenance programs

Change management

Talent recruitment

Training & development

Descripción del empleo

Kentucky Fried Chicken (KFC) in Kannapolis, NC, seeks a Restaurant General Manager to lead a high-performing team, uphold the brand standards, and drive guest satisfaction.

You will recruit and train staff, manage budgets, develop training programs, and focus on equity and inclusion while pursuing profitability without compromising experience.

This role offers competitive pay, bonuses, benefits, paid time off, tuition assistance, and career advancement opportunities with KFC Foundation programs.