Restaurant GM: Lead Teams, Grow Profits, Elevate Guest Experience

Shake Shack Enterprises; New York (NY); On-site; USD 78,000 - 100,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack Enterprises in New York is seeking an experienced Restaurant General Manager to lead operations, coach staff, and drive profitability while maintaining exceptional hospitality standards.

You will oversee budgeting, payroll, quality, and safety, ensuring compliance with health codes and company policies. The role emphasizes people development, community engagement, and delivering outstanding guest experiences.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of the Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations; minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

GM experience

Team coaching

Inventory management

Budget management

Hospitality standards

Leadership

P&L management

Flexible hours

Job description

Shake Shack Enterprises in New York is seeking an experienced Restaurant General Manager to lead operations, coach staff, and drive profitability while maintaining exceptional hospitality standards.

You will oversee budgeting, payroll, quality, and safety, ensuring compliance with health codes and company policies. The role emphasizes people development, community engagement, and delivering outstanding guest experiences.