Restaurant GM: Lead Teams, Grow Profits, Delight Guests

Wahlburgers; San Juan (PR); On-site; USD 75,000 - 110,000; Full time

Job summary

Wahlburgers seeks a Restaurant General Manager to oversee daily operations, ensuring exceptional customer service, food quality, and regulatory compliance. The GM will drive financial performance, manage staff, and maintain a welcoming atmosphere in collaboration with the Operations Leadership Team.

The role requires 4-5 years in a leadership position in a high-volume restaurant, proficiency with POS systems and MS Office, and bilingual Spanish/English abilities.

Qualifications

• Minimum 4-5 years in a leadership role in a high-volume full-service restaurant.
• Experience with POS systems and MS Office.
• Fully bilingual in Spanish and English.
• TIPs-certified or willingness to complete certification.
• ServSafe certified.

Responsibilities

• Oversee daily restaurant operations ensuring high-quality food and service.
• Manage labor, food costs, and budget to achieve profitability.
• Recruit, train, and coach FOH and BOH staff; ensure policy compliance.
• Monitor customer feedback and implement improvements.

Skills

Leadership

Staff management

Budgeting

Customer service

Communication

Bilingual Spanish & English

Tools

POS systems

ADP

NCR Aloha POS

MS Office 365

Job description

Wahlburgers seeks a Restaurant General Manager to oversee daily operations, ensuring exceptional customer service, food quality, and regulatory compliance. The GM will drive financial performance, manage staff, and maintain a welcoming atmosphere in collaboration with the Operations Leadership Team.

The role requires 4-5 years in a leadership position in a high-volume restaurant, proficiency with POS systems and MS Office, and bilingual Spanish/English abilities.