Restaurant GM: Lead Teams, Elevate Guest Experience

Wingstop - FWS; Washington; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Matching

Paid Time Off

Paid Training

Performance Bonus

Free Shift Meal

Career Growth

Job summary

Thacher Restaurant Group is seeking a General Manager to lead all restaurant operations, build a high-performing team, and deliver exceptional guest experiences. You’ll drive sales, profitability, and a culture of accountability while shaping future leaders within our Wingstop locations.

The role requires prior restaurant management experience, a high school diploma or equivalent, and a commitment to safety, training, and development across teams.

Qualifications

• Positive attitude and servant leadership mindset.
• Previous restaurant management experience required.
• High school diploma or equivalent required.
• Food Handler Certification.
• Strong leadership, communication, and decision-making skills.
• Proven ability to coach, develop, and retain high-performing teams.
• Strong organizational, financial, and problem-solving skills.
• Reliable attendance.
• Flexible availability.

Responsibilities

• Lead all daily restaurant operations.
• Recruit, hire, train, coach, and develop a high-performing team.
• Build future leaders by providing ongoing coaching, feedback, and development.
• Create a positive, respectful, and accountable team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are consistently maintained.
• Ensure safety procedures are followed to keep teams and guests safe.
• Manage sales, labor, food costs, inventory, and controllable expenses.
• Analyze business results and develop action plans to improve performance.
• Ensure company policies, procedures, and brand standards are consistently followed.
• Maintain a safe environment for guests and team members.
• Complete administrative, financial, and compliance responsibilities accurately and on time.
• Partner with your District Manager to achieve restaurant and company goals.

Skills

Leadership

Communication

Decision-making

Coaching & Development

Operational Excellence

Guest Service

Reliability

Attendance

Education

High school diploma or equivalent

Job description

Thacher Restaurant Group is seeking a General Manager to lead all restaurant operations, build a high-performing team, and deliver exceptional guest experiences. You’ll drive sales, profitability, and a culture of accountability while shaping future leaders within our Wingstop locations.

The role requires prior restaurant management experience, a high school diploma or equivalent, and a commitment to safety, training, and development across teams.