Restaurant GM: Lead Teams, Drive Guest Experience

Far West Services, LLC; Monroe (WA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Training

Performance-Based Bonus Opportunities

Free Shift Meal

Career Growth Opportunities

Job summary

Thacher Restaurant Group is seeking a General Manager to oversee all daily restaurant operations and lead a high-performing team to deliver the Wingstop guest experience. You will drive sales, profitability, and a culture of accountability while developing future leaders and ensuring safety and quality standards.

The role emphasizes leadership, coaching, and data-driven decision-making to continuously improve performance and guest satisfaction across the restaurant.

Qualifications

• Proven restaurant management experience required.
• High school diploma or equivalent.
• Food Handler Certification.
• Strong leadership, communication, and decision-making skills.
• Proven ability to coach, develop, and retain high-performing teams.
• Strong organizational, financial, and problem-solving skills.
• Reliable attendance.
• Flexible availability.

Responsibilities

• Lead all daily restaurant operations.
• Recruit, hire, train, coach, and develop a high-performing team.
• Build future leaders with ongoing coaching and development.
• Create a positive, respectful, and accountable team culture.
• Deliver exceptional guest service and resolve guest concerns.
• Ensure food safety, cleanliness, and operational standards.
• Ensure safety procedures are followed to keep teams and guests safe.
• Manage sales, labor, food costs, inventory, and controllable expenses.
• Analyze business results and develop action plans to improve performance.
• Ensure policies and brand standards are followed.

Skills

Leadership

Communication

Decision-making

Problem-solving

Team development

Guest service

Education

High school diploma or equivalent

Food Handler Certification

Job description

Thacher Restaurant Group is seeking a General Manager to oversee all daily restaurant operations and lead a high-performing team to deliver the Wingstop guest experience. You will drive sales, profitability, and a culture of accountability while developing future leaders and ensuring safety and quality standards.

The role emphasizes leadership, coaching, and data-driven decision-making to continuously improve performance and guest satisfaction across the restaurant.