Restaurant GM: Lead Teams, Elevate Guest Experience

Hickory Tavern; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Hickory Tavern is seeking a driven General Manager to lead our restaurant operations and team, delivering exceptional guest experiences and maintaining strong financial performance.

You will hire, train, mentor, and manage staff while upholding company policies and compliance. The role requires hands-on leadership from FOH to BOH with flexibility for early mornings, late nights, weekends, and holidays.

Qualifications

• 5+ years of restaurant management experience (casual or fine dining).
• Proven leadership and team development skills.
• Strong communication and decision-making abilities.
• Experience with POS systems, restaurant software, and Excel (preferred).
• Understanding of P&L and key restaurant metrics.
• Flexibility to work early mornings, late nights, weekends, and holidays.

Responsibilities

• Lead and inspire a team that lives out our values and culture.
• Hire, train, mentor, and manage team members.
• Ensure an exceptional guest experience every shift.
• Manage restaurant financials and achieve performance goals.
• Oversee labor and scheduling to maximize productivity.
• Partner with marketing on local store initiatives.
• Drive a positive and safe work environment.
• Monitor inventory and control food and labor costs.
• Uphold all company policies and ensure regulatory compliance.
• Be hands-on in daily operations - from FOH to BOH.

Skills

Leadership

Team development

Communication

Decision-making

POS systems

Restaurant software

Excel

P&L understanding

Cost control

Flexibility

Tools

POS systems

Excel

Job description

Hickory Tavern is seeking a driven General Manager to lead our restaurant operations and team, delivering exceptional guest experiences and maintaining strong financial performance.

You will hire, train, mentor, and manage staff while upholding company policies and compliance. The role requires hands-on leadership from FOH to BOH with flexibility for early mornings, late nights, weekends, and holidays.