Restaurant GM: Lead Guest Experience & Profit Growth

Moe's; Brandon (MS); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a General Manager to lead restaurant operations, ensure guest satisfaction, and drive profitability. You will supervise Assistant Managers and Team Members while upholding quality, cleanliness, safety, and sanitation standards.

You will train staff, manage budgets, schedule labor effectively, and implement advertising and promotions. The GM will build guest relations, handle complaints professionally, and ensure regulatory compliance.

Qualifications

• Professional oral and written communication skills.
• Organization and time management skills.
• Works well under pressure.
• Can effectively solve problems.
• Able to take and give direction.
• Can be flexible as needs dictate.
• Works well with other people in a team environment.
• Service driven.
• Excellent attendance and willingness to be flexible based on business needs.
• Must have the ability to work all shifts when the restaurant is open.

Responsibilities

• Inspires high morale and motivation in the restaurant.
• Builds positive relationships with team members and guests, with respect.
• Ensures proper training of new team members and recurring training for ongoing employees.
• Minimizes turnover by addressing team member issues.
• Maintains an open-door policy.
• Promotes an atmosphere of positive guest relations.
• Handles guest complaints professionally and promptly.
• Executes advertising and promotional campaigns.
• Reviews financial information and monitors budget to stay within limits.
• Takes action to correct deviations from budget.
• Manages labor through proactive scheduling and responds to business trends.

Job description

Hunter Super Techs - TurnPoint is seeking a General Manager to lead restaurant operations, ensure guest satisfaction, and drive profitability. You will supervise Assistant Managers and Team Members while upholding quality, cleanliness, safety, and sanitation standards.

You will train staff, manage budgets, schedule labor effectively, and implement advertising and promotions. The GM will build guest relations, handle complaints professionally, and ensure regulatory compliance.