Restaurant GM: Lead Team, Grow Profits & Service

Papa John's Pizza; Livonia (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Papa John’s Pizza is seeking a General Manager responsible for all restaurant operations, ensuring high quality products, customer service, and profitability. You will lead a self-sufficient team, enforce policies, and uphold safety and ethical standards.

You will recruit, train, and manage staff, monitor budgets, and execute local marketing to drive sales while maintaining strong customer relationships and brand integrity.

Qualifications

• High School diploma or GED required or equivalent.
• Serv-Safe/Local or State Food Service Certification preferred.
• Two years restaurant management or supervision experience preferred.
• Must have a driver’s license valid under state laws.

Responsibilities

• Provide quality products and ensure customer satisfaction by maintaining standards and responding to concerns.
• Recruit and train staff to meet customer expectations and conduct performance reviews.
• Manage sales goals, marketing efforts, and community presence to drive profits.
• Oversee inventory, costs, cash handling, and safety compliance.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

2 years restaurant management experience

Driver’s license

Job description

Papa John’s Pizza is seeking a General Manager responsible for all restaurant operations, ensuring high quality products, customer service, and profitability. You will lead a self-sufficient team, enforce policies, and uphold safety and ethical standards.

You will recruit, train, and manage staff, monitor budgets, and execute local marketing to drive sales while maintaining strong customer relationships and brand integrity.