Restaurant GM: Lead Ops, People & Guest Experience

McDonald's; Marion (OH); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Competitive pay plus incentives

Employee discounts and free meals

15-25 days paid vacation

Tuition reimbursement/educational aid

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, vision benefits

Job summary

McDonald’s General Manager in Marion, OH leads all restaurant operations, including food production, guest experience, and crew management. The role drives recruiting, onboarding, staffing and performance management while ensuring food safety and safety standards are upheld.

The position emphasizes exceptional customer service, efficiency, and strong decision-making in a fast-paced environment. Competitive benefits and ongoing training are provided.

Qualifications

• HSD or GED preferred.
• Experience leading, motivating and/or developing others.
• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead restaurant operations, including food production and guest service, and direct crew and manager work.
• Plan for People processes: recruiting, hiring, onboarding, staffing and performance management.
• Train, coach and motivate staff to meet standards and goals.
• Make critical business decisions around inventory, budget, and food costs.
• Ensure food safety measures meet McDonald’s standards of excellence.
• Maintain high safety standards for guests and employees.
• Oversee maintenance and upkeep to meet standards of excellence.

Skills

Leadership

Customer service

Communication

Team motivation

Safety compliance

Education

High School Diploma or GED

Job description

McDonald’s General Manager in Marion, OH leads all restaurant operations, including food production, guest experience, and crew management. The role drives recruiting, onboarding, staffing and performance management while ensuring food safety and safety standards are upheld.

The position emphasizes exceptional customer service, efficiency, and strong decision-making in a fast-paced environment. Competitive benefits and ongoing training are provided.