Restaurant GM: Lead Operations, People & Guest Experience

McDonald’s; United States; On-site; USD 66,000 - 77,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid vacation

Tuition reimbursement

Training & advancement

Weekly direct deposit

401k plan

Medical, dental, and vision

Job summary

McDonald’s is seeking a General Manager to oversee all restaurant operations, ensuring exceptional guest experiences and strong team leadership. The role involves guiding staff, managing recruitment, onboarding, and performance, and driving inventory and cost controls in a fast-paced environment.

Candidates should have a high school diploma or GED and a proven track record in leading teams, with a commitment to safety and customer service excellence.

Qualifications

• Experience leading, motivating and developing others in a fast paced environment.
• Strong customer service orientation and safety focus.
• Ability to recruit, on-board and manage staffing and performance.

Responsibilities

• Lead the restaurant operations across food production, guest service and team management.
• Plan and manage People processes including recruiting, onboarding and performance management.
• Make critical business decisions around inventory, budget and food costs.
• Ensure food safety standards are maintained and communicated to staff.
• Drive guest satisfaction and maintain high safety standards.

Skills

Leadership

Customer Service

Team Management

Communication

Coaching & Training

Education

High School Diploma or GED

Job description

McDonald’s is seeking a General Manager to oversee all restaurant operations, ensuring exceptional guest experiences and strong team leadership. The role involves guiding staff, managing recruitment, onboarding, and performance, and driving inventory and cost controls in a fast-paced environment.

Candidates should have a high school diploma or GED and a proven track record in leading teams, with a commitment to safety and customer service excellence.