Restaurant GM: Lead Operations & Team Excellence

McDonald's; Raeford (NC); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Vacation days

Tuition reimbursement

Training opportunities

Direct deposit

401k plan

Medical benefits

Job summary

McDonald's is seeking a General Manager to lead restaurant operations, drive guest satisfaction, and coach the team to achieve performance goals. You will oversee food production, service quality, and staff development in a fast-paced environment.

Collaborating with cross-functional teams, you will manage inventory, budgeting, and safety compliance while delivering consistent, high‑quality experiences for guests and crew. This role rewards with strong benefits and advancement opportunities.

Qualifications

• HSD or GED preferred.
• Passion for helping and serving others (customers and team).
• 1+ years' experience leading, motivating and/or developing others OR US Military Service.
• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs;
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding, Staffing, Performance Management.
• Train, coach and motivate.
• Be in the know: Plan for inventory, budget, and food ordering/costs.
• Take action first: Ensure food safety measures meet McDonald's standards.
• Inspire and empower: Maintain high safety and guest standards.
• Oversee all operational needs to exceed standards of excellence.

Skills

Leadership

Team management

Customer service

Communication

People development

Education

High school diploma or GED

Job description

McDonald's is seeking a General Manager to lead restaurant operations, drive guest satisfaction, and coach the team to achieve performance goals. You will oversee food production, service quality, and staff development in a fast-paced environment.

Collaborating with cross-functional teams, you will manage inventory, budgeting, and safety compliance while delivering consistent, high‑quality experiences for guests and crew. This role rewards with strong benefits and advancement opportunities.