Restaurant GM: Lead Operations, People & Profit

Hospitality Restaurant Group; Town of Lysander (NY); Sur place; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Résumé du poste

Hospitality Restaurant Group in the United States seeks a hands-on Restaurant General Manager to run day-to-day operations at a Taco Bell franchise. You will lead Assistant and Shift Managers, hire and train staff, and oversee financial performance while ensuring top-quality food and service.

The role emphasizes staff development, adherence to policies, payroll coordination, and a proactive ownership mindset to grow the business and ensure guest satisfaction.

Qualifications

• Self-motivated, ambitious and outgoing.
• Excellent team-based leadership skills.
• Excellent customer service, verbal and written communication skills.
• Proven track record of P&L accountability.
• Lead by example and convey urgency to staff.
• Basic computer proficiency (email and laptop).

Responsabilités

• Ensure all staff complete duties and serve safe, quality food in a friendly manner.
• Maintain a safe place for Team Members to work and customers to visit.
• Address and resolve customer complaints quickly and professionally.
• Follow cash, security, inventory and labor policies; ensure staff do the same.
• Handle difficult HR issues, including disciplinary write-ups and terminations.
• Take an ownership mindset to the restaurant management.
• Ensure payroll runs smoothly and hours are recorded; communicate with payroll.

Connaissances

Team leadership

Customer service

Communication skills

P&L accountability

Urgency and drive

Staff development

Description du poste

Hospitality Restaurant Group in the United States seeks a hands-on Restaurant General Manager to run day-to-day operations at a Taco Bell franchise. You will lead Assistant and Shift Managers, hire and train staff, and oversee financial performance while ensuring top-quality food and service.

The role emphasizes staff development, adherence to policies, payroll coordination, and a proactive ownership mindset to grow the business and ensure guest satisfaction.