Restaurant General Manager: Lead Operations & Service

Hospitality Restaurant Group; Horn Lake (MS); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) with company matching

Paid time off

Bonus eligible position

Dental insurance

Health insurance

Vision insurance

Job summary

Hospitality Restaurant Group, a Taco Bell franchisee, seeks a Restaurant General Manager to lead day-to-day operations of the assigned Taco Bell restaurant. You will supervise and train staff, drive hiring and performance reviews, and optimize financials while ensuring top product quality and guest service.

You will manage payroll, uphold safety standards, and collaborate with the home office on policies, labor, and inventory. This hands-on role rewards ownership and strong customer focus.

Qualifications

• Self-motivated, ambitious and outgoing.
• Excellent team-based leadership skills.
• Excellent customer service, verbal and written communication skills.
• Proven track record of P&L accountability.
• Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business.
• Basic computer proficiency, particularly email and laptop.
• Background checks are run on all management employees.
• Must have a reliable transportation

Responsibilities

• Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
• Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
• Addressing and resolving customer complaints quickly and professionally
• Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
• Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
• Taking an entrepreneurial “ownership” approach to the management of your restaurant
• Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office

Skills

Leadership

Customer service

P&L accountability

Communication

Team management

Job description

Hospitality Restaurant Group, a Taco Bell franchisee, seeks a Restaurant General Manager to lead day-to-day operations of the assigned Taco Bell restaurant. You will supervise and train staff, drive hiring and performance reviews, and optimize financials while ensuring top product quality and guest service.

You will manage payroll, uphold safety standards, and collaborate with the home office on policies, labor, and inventory. This hands-on role rewards ownership and strong customer focus.