Restaurant GM: Lead Team, Elevate Guest Experience

El Pollo Loco; Monterey Park (CA); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

No overnight hours

Employee discount on food

Medical benefits

Dental and Vision insurance

Flexible Spending Account

Job summary

El Pollo Loco in Monterey Park, CA, is seeking a General Manager to lead operations, drive sales and ensure excellent guest experiences. You will manage a passionate team, oversee staffing, and uphold brand standards while delivering strong results.

The role emphasizes coaching, labor optimization, and training across opening/closing procedures to maintain quality and speed of service.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Must have EPL Assistant Manager or 3+ years of management experience in a restaurant.
• Possess and maintain a valid driver’s license.
• Must obtain Serve Safe Certification.

Responsibilities

• Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations.
• Executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies.
• Optimizes labor and workforce planning through effective scheduling and deployment.
• Provides hands‑on support to ensure coverage of all restaurant workstations.
• Maintains focus on guest service and speed of service, ensuring timely delivery.

Skills

Leadership

Team management

Workforce scheduling

Guest service

Education

High school diploma or GED

Tools

Serve Safe Certification

Driver's license

Job description

El Pollo Loco in Monterey Park, CA, is seeking a General Manager to lead operations, drive sales and ensure excellent guest experiences. You will manage a passionate team, oversee staffing, and uphold brand standards while delivering strong results.

The role emphasizes coaching, labor optimization, and training across opening/closing procedures to maintain quality and speed of service.