Restaurant GM: Lead Operations, Drive Guest Experience

popeyes; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Leadership development

Bonus opportunities

Competitive compensation

PTO

Medical, dental, vision

Meal discounts

Team culture

Job summary

Popeyes invites a proven General Manager to lead our Mesa restaurant, overseeing daily operations, guest experience, and financial performance. You will recruit, train, and coach teams, ensuring food quality, service standards, and compliance with health and safety.

This role demands strong leadership, strategic thinking, and a passion for a fast-paced, guest‑centric environment. Qualifications include 3-5 years of restaurant leadership, excellent communication, and a flexible schedule to cover

Qualifications

• 3-5 years of restaurant management experience, ideally as a General Manager or Assistant General Manager.
• Strong leadership and team-building skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Financial and business acumen, including understanding of P&L statements.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead all daily operations of the restaurant, ensuring high standards in food quality, guest service, and cleanliness.
• Recruit, hire, train, and develop top talent for all team positions.
• Motivate and coach team members and managers to achieve goals and deliver an exceptional guest experience.
• Oversee inventory management, food and labor costs, and financial performance.
• Ensure compliance with health, safety, and sanitation standards.
• Drive sales growth and profitability through operational excellence and local marketing.
• Manage scheduling, payroll, and administrative tasks efficiently.
• Build a positive team culture that reflects Popeyes values.

Skills

Leadership

Team-building

Communication

Problem-solving

Decision-making

P&L understanding

Education

High school diploma or equivalent

Bachelor’s degree a plus

Job description

Popeyes invites a proven General Manager to lead our Mesa restaurant, overseeing daily operations, guest experience, and financial performance. You will recruit, train, and coach teams, ensuring food quality, service standards, and compliance with health and safety.

This role demands strong leadership, strategic thinking, and a passion for a fast-paced, guest‑centric environment. Qualifications include 3-5 years of restaurant leadership, excellent communication, and a flexible schedule to cover