Restaurant GM: Lead Growth & Guest Experience

popeyes; West Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Leadership development

Bonus opportunities

Competitive pay

PTO

Health benefits

Meal discounts

Supportive culture

Job summary

Popeyes is seeking a General Manager to lead our restaurant operations, drive guest satisfaction, and manage financial performance. You will model leadership, coach teams, and ensure high standards in food quality, service, and safety.

Ideal candidates bring 3–5 years of restaurant management experience, strong communication skills, and the ability to work flexible hours including nights and weekends. Join a fast-growing brand with opportunities for career growth and development.

Qualifications

• 3–5 years of restaurant management experience.
• Strong leadership and team-building skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Financial and business acumen, including understanding of P&L statements.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead all daily operations of the restaurant, ensuring high standards in food quality, guest service, and cleanliness.
• Recruit, hire, train, and develop top talent for all team positions.
• Motivate and coach team members and managers to achieve goals and deliver an exceptional guest experience.
• Oversee inventory management, food and labor costs, and financial performance.
• Ensure compliance with all health, safety, and sanitation standards.
• Drive sales growth and profitability through operational excellence and local marketing.
• Manage scheduling, payroll, and administrative tasks efficiently.
• Build a positive team culture that reflects Popeyes values.

Skills

Leadership

Team-building

Communication

Problem-solving

Financial acumen

Education

High school diploma

Bachelor's degree (plus)

Tools

P&L understanding

Job description

Popeyes is seeking a General Manager to lead our restaurant operations, drive guest satisfaction, and manage financial performance. You will model leadership, coach teams, and ensure high standards in food quality, service, and safety.

Ideal candidates bring 3–5 years of restaurant management experience, strong communication skills, and the ability to work flexible hours including nights and weekends. Join a fast-growing brand with opportunities for career growth and development.