Restaurant GM in Training: Lead Ops & Guest Experience

Fiesta Restaurant Group; Lake Worth (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Fiesta Restaurant Group is seeking a Manager in Training (MIT) to develop future leaders through hands-on restaurant operations experience across daily management tasks. You will partner with senior leadership to learn food safety, guest service, labor management, and team development while guiding a team of 25+ employees toward operational excellence.

The role emphasizes coaching, onboarding, and developing hourly staff and future leaders, with daily huddles, scheduling, and financial

Qualifications

• High school diploma or GED required.
• 3–5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role.
• ServSafe Certification required.
• Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools.
• Strong verbal and written communication skills in English.
• Proven leadership ability, team development experience, and a passion for operational excellence.

Responsibilities

• Oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation.
• Support a high-performing team culture through ongoing coaching, engagement, and accountability.
• Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care.
• Supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards.
• Conduct daily pre-shift meetings (huddles) to align teams on goals, service standards, and operational updates.
• Assist in scheduling, inventory, ordering, payroll, fund handling, and reconciliation processes.
• Participate in hiring, onboarding, training, and developing both hourly team members and future leaders.
• Monitor labor and financial performance, and help drive achievement of key targets (sales, labor, transactions, and EBITDA).
• Maintain facility cleanliness and equipment functionality; report any issues promptly.
• Ensure timely and accurate incident reporting, compliance with all safety protocols, and maintenance of a safe, inclusive work environment.
• Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance.

Skills

Leadership

Team development

Coaching

Guest service

Communication

Food safety

Labor management

English proficiency

Education

High school diploma or GED

ServSafe Certification

Tools

HRIS platforms

Outlook

Internal company tools

Job description

Fiesta Restaurant Group is seeking a Manager in Training (MIT) to develop future leaders through hands-on restaurant operations experience across daily management tasks. You will partner with senior leadership to learn food safety, guest service, labor management, and team development while guiding a team of 25+ employees toward operational excellence.

The role emphasizes coaching, onboarding, and developing hourly staff and future leaders, with daily huddles, scheduling, and financial