Restaurant GM: Growth & People Leadership

Shake Shack Enterprises, LLC; Richmond (VA); On-site; USD 62,000 - 80,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care \

Job summary

Shake Shack in Richmond, VA is seeking an experienced Restaurant General Manager to lead daily operations, mentor team members, and uphold the brand’s standards of hospitality and quality. You will own staffing, training, inventory, and safety programs to ensure guest satisfaction and running costs stay on target.

The role requires proven leadership in a fast-paced setting, strong P&L focus, and the ability to drive sales while fostering a positive, inclusive ShackFam culture across the

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Ability to learn and train others on all aspects of the Shack operations
• Demonstrated ability to champion hospitality and motivate team members
• Strong leadership skills with a focus on coaching and achieving excellence
• Knowledgeable in all financial aspects of business operations
• Minimum 3 years of P&L responsibilities
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Restaurant GM experience

Team leadership

Budget management

P&L responsibilities

Food safety knowledge

Staff training & coaching

Education

Food handler certification

Tools

POS systems

Job description

Shake Shack in Richmond, VA is seeking an experienced Restaurant General Manager to lead daily operations, mentor team members, and uphold the brand’s standards of hospitality and quality. You will own staffing, training, inventory, and safety programs to ensure guest satisfaction and running costs stay on target.

The role requires proven leadership in a fast-paced setting, strong P&L focus, and the ability to drive sales while fostering a positive, inclusive ShackFam culture across the