(Restaurant GM experience) General Manager/ Operations Director

Chick-fil-A; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid training

Paid time off

Bonus pay

Job summary

Chick-fil-A is seeking a General Manager/Director of Operations for a single-restaurant location in Tampa. This hands-on leadership role combines managing the daily operation with driving business goals such as hospitality, profit, and sales growth.

The position requires 40-45 hours per week with open availability Monday through Saturday. Benefits include competitive pay, health and dental insurance, a 401(k), and growth opportunities in a fast-paced environment.

Qualifications

• Demonstrated leadership and people management
• Ability to set and achieve business goals
• Strong communication across teams and departments

Responsibilities

• Oversee front counter, dine-in, drive-thru, catering, curbside, and mobile orders.
• Set and achieve quarterly and annual hospitality, profit, and sales goals.
• Maintain positive relationships with all employees and coach them to perform at a high level.
• Uphold Chick-fil-A brand standards and values in daily operations.
• Communicate effectively across all facets of the business.

Skills

Leadership

Operations management

Team coaching

Customer service

Communication

Education

High school degree

Job description

Position Type:

• This is a hands on leadership position in a fast paced, high volume restaurant. This role combines working in the daily operation of the restaurant with leading and managing the goals of the business. This is a single restaurant operation, not a multi-unit opportunity.

General Responsibilities

• Oversee the entire operation for front counter, dine in, drive thru, catering, curbside, and mobile orders.
• Set and achieve quarterly and annual business goals for hospitality, profit, and sales growth.
• Maintain positive working relationships with all employees.
• Teach, coach, recognize, and hold team members accountable.
• Communicate across all facets of the business.
• Uphold the standards and values of the Chick-fil-A brand.
• Work in a fast pace, challenging, ever-changing work environment.

Schedule Requirements

• Must be available to work 40-45 hours per week.
• Open availability Monday through Saturday.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Competitive pay
• Closed on Sundays
• Dean SSM Medical Insurance, Delta Dental, and Delta Vision
• 401k plan
• Self Care Stipend
• Intentional growth and development to help you reach your professional goals

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A General Manager, Director of Operations

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay:

• Bonus pay

Benefits:

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discount
• Paid training
• Paid time off

Job Type: fulltime

Schedule:

• Overtime
• Weekend availability
• Day shift
• Night shift

Education: High school degree

Work location: On-site

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.