Director of Operations

Workstream; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Dental insurance

Vision insurance

401(k)

Employee discount

Paid training

Paid time off

Job summary

Chick-fil-A is seeking a hands-on General Manager to lead daily restaurant operations, including front counter, dine-in, drive-thru, catering and curbside orders. This role combines leadership with hands-on involvement to drive hospitality, profitability and sales growth.

You will coach and develop team members, set quarterly goals, and maintain positive relationships across departments. The position emphasizes upholding brand standards in a fast-paced, people-centric environment.

Qualifications

• Leadership experience in fast-paced restaurant environments.
• Strong communication and interpersonal skills.
• Ability to coach and develop team members and hold them accountable.
• Proven track record of achieving hospitality, profit and sales goals.

Responsibilities

• Oversee the entire operation across front counter, dine-in, drive-thru, catering, curbside and mobile orders.
• Set and achieve quarterly and annual business goals for hospitality, profit, and sales growth.
• Maintain positive working relationships with all employees.
• Teach, coach, recognize, and hold team members accountable.
• Communicate across all facets of the business and uphold Chick-fil-A standards.

Skills

Leadership

Operations management

People management

Team coaching

Education

High school degree

Job description

Position Type:

• This is a hands on leadership position in a fast paced, high volume restaurant. This role combines working in the daily operation of the restaurant with leading and managing the goals of the business. This is a single restaurant operation, not a multi-unit opportunity.

General Responsibilities

• Oversee the entire operation for front counter, dine in, drive thru, catering, curbside, and mobile orders.
• Set and achieve quarterly and annual business goals for hospitality, profit, and sales growth.
• Maintain positive working relationships with all employees.
• Teach, coach, recognize, and hold team members accountable.
• Communicate across all facets of the business.
• Uphold the standards and values of the Chick-fil-A brand.
• Work in a fast pace, challenging, ever-changing work environment.

Schedule Requirements

• Must be available to work 40-45 hours per week.
• Open availability Monday through Saturday.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Competitive pay
• Closed on Sundays
• Dean SSM Medical Insurance, Delta Dental, and Delta Vision
• 401k plan
• Self Care Stipend
• Intentional growth and development to help you reach your professional goals

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A General Manager, Director of Operations

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay:

• Bonus pay

Benefits:

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discount
• Paid training
• Paid time off

Job Type: fulltime

Schedule:

• Overtime
• Weekend availability
• Day shift
• Night shift

Education: High school degree

Work location: On-site

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.