General Manager

Chick-fil-A; Newark (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Mentorship from Operator

Leadership Scholarships

Competitive Pay

Friendly Environment

Advancement Opportunities

Health Insurance/401K

Job summary

Chick-fil-A is seeking a General Manager in Newark, Delaware to lead a busy restaurant operations with a focus on service excellence. You will supervise front-of-house and back-of-house teams, drive performance, and uphold Chick-fil-A standards in hospitality and QA.

This role demands strong leadership, people development, and a passion for the brand. Ideal candidates will have a Bachelor’s degree with experience in food service or customer service, be able to lift up to 60 pounds, and enjoy

Qualifications

• Excellent customer service and communication skills required.
• Bachelor’s degree and experience in food service or customer service preferred.
• Ability to lift 40-60 pounds on a consistent basis.
• Strong written and verbal communication skills.

Responsibilities

• Lead front counter, drive-thru, catering, and/or food production operations.
• Identify, train, and direct team members to deliver exceptional service and meet goals.
• Oversee administrative and operational tasks including programs, budgeting, sanitation, and QA standards.
• Set the standard for signature service and lead by example.

Skills

Customer service

Education

Bachelor’s degree

Job description

Join our team as a General Manager!

The role of General Manager should actively show a passion for service and for the Chick-fil-a brand. A cheerful attitude accompanied by a desire to get things done makes a great example for all members of your team.

Key Responsibilities:

• Leadership of front counter, drive-thru, catering, and/or food production operations.
• Identify, motivate, train, develop and direct team members to deliver exceptional service and accomplish goals and projects.
• Oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation and safety as well as sets the standards for FOH operating systems and QA standards, hospitality, mentoring and development.
• Set the standard for signature service and lead by example.

We are looking for individuals who:

• Have excellent customer service and communication skills.
• Have both a Bachelor’s degree and experience in the food service and/or customer service industry.
• Are able to lift 40-60 pounds on a consistent basis.
• Strong communication/written/verbal skills.
• Able to work well independently and in a team environment.

Perks of being a Chick-fil-A Team Member:

• Flexible Hours: We will work with you to arrange a schedule that accommodates your commitments to family, friends, school, or sports.
• Closed Sundays: Enjoy a guaranteed day off to spend with family and friends, as all Chick-fil-A restaurants are closed on Sundays.
• Work Directly With A Chick-fil-A Operator: Gain mentorship from the Operator, who invests time in employees and teaches valuable business skills for the future.
• College Scholarships: We believe everyone deserves an education and offer Leadership Scholarships to eligible employees who qualify.
• Competitive Pay: Enjoy a competitive paycheck while working in a nurturing environment that fosters valuable business and interpersonal skills.
• A Friendly Place to Work: At Chick-fil-A, we view our team members as more than just employees. Our low turnover rate reflects how much people enjoy working here.
• Opportunity for Advancement: There are many opportunities for growth and development within the Chick-fil-A organization.
• Health insurance/401K benefits

At Chick-fil-A, being a General Manager is more than just a job; it's an opportunity for personal and professional growth.

About the Company:

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.