Restaurant General Manager: Profit & People Leader

Papa John's USA, Inc.; Canton (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Papa John's USA, Inc. is seeking a General Manager for Corporate Restaurant Operations in Canton, GA. You will lead restaurant functions, drive profitability, ensure policy compliance, and oversee operations when the Operations Manager is unavailable.

We value strong leadership, planning and budgeting skills, with experience in quick-service hospitality. This role involves hiring, training, scheduling, inventory control and safety compliance.

Responsibilities

• Monitor product quality and customer service standards; address deficiencies with the team.
• Respond promptly to customer concerns; collect feedback to improve operations.
• Oversee training and execution of quality standards.
• Oversee recruiting to meet staffing needs and enforce appearance standards.
• Set performance expectations and conduct reviews; address performance issues.
• Manage sales and profits, control costs using the FOCUS System.
• Plan inventory levels and manage assets, safety and maintenance.

Job description

Papa John's USA, Inc. is seeking a General Manager for Corporate Restaurant Operations in Canton, GA. You will lead restaurant functions, drive profitability, ensure policy compliance, and oversee operations when the Operations Manager is unavailable.

We value strong leadership, planning and budgeting skills, with experience in quick-service hospitality. This role involves hiring, training, scheduling, inventory control and safety compliance.