Restaurant General Manager — Profit & Service Leader

Papa John's International , Inc.; Marietta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Papa John’s International, Inc. in Marietta, GA is seeking a General Manager for corporate restaurant operations to oversee profitability, planning, forecasting, and systems, while leading a self-sufficient team and ensuring company policies are executed and laws followed.

This role manages all restaurant operations, coordinating with Operations Manager duties when needed, and reporting to leadership. It emphasizes customer satisfaction, staff development, and brand standards across shifts.

Qualifications

• Experience managing restaurant operations
• Ability to train and develop staff
• Strong understanding of budget and cost control

Responsibilities

• Monitor product quality and customer service standards; address issues promptly and professionally.
• Oversee recruiting and performance reviews; implement disciplinary actions when needed.
• Drive sales through customer service and local marketing; maintain positive community presence.
• Control costs; manage inventory, cash handling, and compliance with safety and security standards.

Skills

Staffing and scheduling

Customer service

Team leadership

Cash handling

Performance management

Tools

FOCUS system

Job description

Papa John’s International, Inc. in Marietta, GA is seeking a General Manager for corporate restaurant operations to oversee profitability, planning, forecasting, and systems, while leading a self-sufficient team and ensuring company policies are executed and laws followed.

This role manages all restaurant operations, coordinating with Operations Manager duties when needed, and reporting to leadership. It emphasizes customer satisfaction, staff development, and brand standards across shifts.