Restaurant General Manager: Operations & People Leader

Tim Hortons; Hilliard (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Tim Hortons in the United States seeks a General Manager to lead daily restaurant operations, drive guest satisfaction, and oversee financial performance. This role requires strong leadership to manage staff, uphold brand standards, and achieve sales targets in a fast-paced environment.

You will ensure Always Fresh standards, monitor costs, and maintain safety and quality while building community relationships and upholding corporate policies.

Responsibilities

• Oversee ordering of supplies, building maintenance, cleanliness and security.
• Manage production of Always Fresh standards and waste levels.
• Plan and control budgets, maximize profits, achieve sales targets, and administer payrolls.
• Recruit, train and develop team members; set goals; maintain open communication.
• Ensure guest experience is top priority and communicate policies clearly.
• Establish relationships with the local community and CSR activities.
• Enforce health and safety policies; perform inspections and report incidents.
• Lead waste management procedures and control theft risk.

Job description

Tim Hortons in the United States seeks a General Manager to lead daily restaurant operations, drive guest satisfaction, and oversee financial performance. This role requires strong leadership to manage staff, uphold brand standards, and achieve sales targets in a fast-paced environment.

You will ensure Always Fresh standards, monitor costs, and maintain safety and quality while building community relationships and upholding corporate policies.