Restaurant General Manager - New Opening

tvg; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health Insurance - 100% employer cover

401K - 4% match

Flexible Paid Time Off

Job summary

tvg is seeking a General Manager to launch and lead a flagship Italian restaurant inside the Domino Sugar Factory in New York City. You will shape the team, set culture from day one, oversee daily operations, and drive exceptional hospitality with a seasonal, ingredient-driven menu.

You'll own P&L, budgeting, and staff development, partnering with beverage, culinary and marketing teams to deliver a warm, polished experience and strong financial results in a vibrant, landmark venue.

Qualifications

• 3-5 years of progressive operational leadership in high-end food & beverage.
• Proven track record in building and retaining high-performing teams.
• Strong financial acumen and clear communication from ownership to FOH.

Responsibilities

• Lead service, ensuring the team delivers warm, polished, and intuitive hospitality.
• Address guest concerns with professionalism and care, turning challenges into positive impressions.
• Stay attuned to guest feedback, reviews and service trends, and use those insights to coach the team and improve execution.
• Oversee bar operations including inventory, ordering, cost tracking, and vendor relationships.
• Assist with cocktail execution, product quality, and service timing.
• Maintain back of house systems including POS, inventory tracking, and scheduling tools.
• Ensure compliance with health, safety, and labor standards across all operations.
• Own P&L performance, labor planning, and cost controls, including budgeting inputs.
• Assist with monthly reporting, financial tracking, and identification of operational deficiencies.
• Contribute to strategies that increase revenue and guest spend.
• Lead a high-performing FOH team including leaders, bartenders, floor staff, and support.
• Conduct hiring, onboarding, and regular training sessions to uphold service standards.
• Guide pre-shift meetings and provide ongoing performance coaching grounded in accountability and care.
• Foster a culture of hospitality, professionalism, and pride.
• Maintain the brand’s tone and aesthetic across all elements, from service style and uniforms to ambiance and experience.
• Support creative and marketing efforts when needed to reinforce brand positioning or accommodate press inquiries.

Skills

People leadership

Hospitality excellence

Budgeting & P&L

Team development

Customer service

Tools

POS systems

Inventory management

Scheduling tools

Health & safety compliance

Job description

THE ROLE

We’re looking for a General Manager to help build and lead a new flagship Italian restaurant inside the landmark Domino Sugar Factory. Rooted in Italian traditions, the restaurant will pair wood-fired cooking and precise technique with a highly seasonal menu, sourcing ingredients directly from local NYC producers and specialty Italian suppliers. Shared plates and a lively neighborhood atmosphere will define the experience. You’ll shape the team and culture from the start, lead daily operations, drive financial performance, and set a high standard for service and warm, thoughtful hospitality.

RESPONSIBILITIES

Guest Experience & Service Leadership

• Lead service, ensuring the team delivers warm, polished, and intuitive hospitality.
• Address guest concerns with professionalism and care, turning challenges into positive impressions.
• Stay attuned to guest feedback. reviews and service trends, and use those insights to coach the team and improve execution

Bar & Operational Management

• Partner with the beverage manager on all aspects of bar operations including inventory, ordering, cost tracking, and vendor relationships.
• Assist with cocktail execution, product quality, and service timing.
• Maintain back of house systems including POS, inventory tracking, and scheduling tools.
• Ensure compliance with health, safety, and labor standards across all operations.

Business & Financial Growth

• Own P&L performance, labor planning, and cost controls, including collaborating on annual budget inputs.
• Assist with monthly reporting, financial tracking, and identification of operational deficiencies.
• Contribute to strategies that increase revenue and guest spend.

Team Management & Development

• Lead a high-performing FOH team including leaders, bartenders, floor staff, and support.
• Conduct hiring, onboarding, and regular training sessions to uphold service standards.
• Guide pre-shift meetings and provide ongoing performance coaching grounded in accountability and care.
• Foster a culture of hospitality, professionalism, and pride.

Brand Stewardship & Programming

• Maintain the brand’s tone and aesthetic across all elements, from service style and uniforms to ambiance and experience.
• Support creative and marketing efforts when needed to further reinforce brand positioning or accommodate press related inquiries.

REQUIREMENTS

• 3-5 years of progressive operational leadership in high-end food & beverage and restaurant operations.
• Exceptional leadership skills with a track record of building and retaining high performing teams.
• Strong financial acumen and confident, clear communication across all levels, from ownership to front of house staff.
• Deep knowledge of NYC compliance requirements across liquor licensing, food safety and health & safety regulations.
• A genuine passion for hyper-seasonal Italian cuisine, artisanal craft, and elevated hospitality.

EQUAL EMPLOYMENT OPPORTUNITY

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Health Insurance - 100% employer covered

401K - 4% match

Flexible Paid Time Off