Restaurant General Manager – Lead Service & Growth

Piedmont Social; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Harry's Grille & Tavern in Charlotte, NC is seeking an Assistant General Manager to inspire and coach the team, ensure service excellence, and drive restaurant performance. This role sets expectations, mentors staff, and leads with a hospitality-driven mindset.

Responsibilities include directing FOH operations, enforcing food safety and alcohol regulations, managing staffing, and achieving P&L goals while delivering a positive guest experience.

Qualifications

• Associates Degree in Restaurant Management or Bachelor's Degree in Applicable Field.
• 4+ years Restaurant Service / Bartending Experience (Fine Dining Preferred)
• 2+ years Restaurant Management Experience (Full Service Bar & Restaurant Preferred)

Responsibilities

• Provide direction to the FOH team to achieve restaurant goals.
• Monitor NC Health Department food safety procedures and compliance.
• Supervise and coach staff; manage staffing levels and scheduling.
• Control labor and beverage costs through daily management.
• Deliver outstanding guest service and build rapport with guests.

Skills

Leadership

Coaching

Guest Service

Staff Development

Time Management

Conflict Management

Communication

Problem Solving

Education

Associates Degree in Restaurant Management

Bachelor's Degree in Applicable Field

Job description

Harry's Grille & Tavern in Charlotte, NC is seeking an Assistant General Manager to inspire and coach the team, ensure service excellence, and drive restaurant performance. This role sets expectations, mentors staff, and leads with a hospitality-driven mindset.

Responsibilities include directing FOH operations, enforcing food safety and alcohol regulations, managing staffing, and achieving P&L goals while delivering a positive guest experience.