Restaurant General Manager – Lead, Grow & Delight Guests

Hardee's; Northern (KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Hardee's in the United States is seeking a Restaurant General Manager (RGM) to lead a Hardee’s restaurant in North Carolina. The RGM will direct daily operations to support the Brand Vision, Mission, and Promise while coaching top talent to achieve key results in People, Customer, Sales, and Profit.

The role requires a minimum of three years’ restaurant operation experience, strong leadership, and a commitment to food safety, customer service, and fiscal accountability.

Qualifications

• Minimum of three years’ experience in restaurant operations.
• Proficient in Microsoft Office applications.
• Flexible schedule including days, nights, and weekends.
• Must maintain reliable transportation to travel between locations.
• Strong communication and customer service skills.
• Ability to supervise and coach staff.

Responsibilities

• Direct daily operations to meet brand standards and financial targets.
• Train and coach restaurant staff to deliver excellent service.
• Monitor food safety and cleanliness; ensure audits are met.
• Collaborate with HR on employee relations and performance management.
• Analyze sales, labor, and inventory to identify improvements.

Skills

Restaurant management

Team leadership

Customer service

Travel between locations

Tools

Microsoft Office

Job description

Hardee's in the United States is seeking a Restaurant General Manager (RGM) to lead a Hardee’s restaurant in North Carolina. The RGM will direct daily operations to support the Brand Vision, Mission, and Promise while coaching top talent to achieve key results in People, Customer, Sales, and Profit.

The role requires a minimum of three years’ restaurant operation experience, strong leadership, and a commitment to food safety, customer service, and fiscal accountability.