Restaurant General Manager: Lead People, Profit & Quality

papajohns; Meadow Lane (TN); On-site; USD 80,000 - 110,000; Full time

Job summary

Papa John's is seeking a General Manager for Corporate Restaurant Operations to oversee all restaurant functions, ensuring profitability and compliance. The role requires self-sufficiency, quality decision-making, and strong planning and forecasting.

You will lead operations, policies, procedures, and systems, with accountability for team performance and customer satisfaction. As GM, you will manage operations when the Operations Manager is unavailable, coordinate with restaurant staff, delivery

Qualifications

• Must be a self-sufficient leader responsible for all restaurant operations.
• Develops quality decisions and ensures planning, forecasting, and systems.
• Manages compliance with federal, state, and local laws and ethical business practices.

Responsibilities

• Monitor product quality and customer service standards; address deficiencies.
• Oversee recruiting and performance reviews; coach and develop team.
• Drive sales and profits by optimizing budget, costs, and local marketing.
• Ensure inventory levels, cash management, and asset protection.
• Maintain safe, clean, and fully functional restaurant operations.

Skills

Leadership

Operations Management

Forecasting

Quality Assurance

People Management

Tools

FOCUS System

Job description

Papa John's is seeking a General Manager for Corporate Restaurant Operations to oversee all restaurant functions, ensuring profitability and compliance. The role requires self-sufficiency, quality decision-making, and strong planning and forecasting.

You will lead operations, policies, procedures, and systems, with accountability for team performance and customer satisfaction. As GM, you will manage operations when the Operations Manager is unavailable, coordinate with restaurant staff, delivery