Restaurant General Manager - Lead Operations & Growth

papajohns; Olathe (KS); On-site; USD 75,000 - 105,000; Full time

Job summary

Papa John's is seeking a General Manager for Corporate Restaurant Operations to lead all functions of a Papa John's restaurant and ensure profitability. The role requires self-sufficient leadership, quality decision making, and solid planning, forecasting, and systems management.

It involves enforcing policies, procedures, and compliant operations across the restaurant team. The position oversees all operational aspects, including execution of operations manager duties when needed, staffing,

Qualifications

• Self-sufficient leader who can make quality decisions and plan effectively.
• Experience ensuring compliance with policies, procedures, and standards.
• Ability to forecast, plan, and optimize restaurant operations.

Responsibilities

• Monitor product quality and customer service; address deficiencies and respond promptly to concerns.
• Oversee recruiting and staff development; conduct performance reviews and disciplinary actions if needed.
• Drive sales by meeting budgets and improving ticket averages, leveraging local marketing.
• Manage profits by controlling food, labor, and controllable costs and using the inventory system to minimize loss.
• Ensure safety, security, and asset protection; supervise maintenance and upkeep of equipment and facilities.
• Foster teamwork and a positive, energetic work environment with strong leadership.
• Perform administrative tasks and cash handling in accordance with company policies.

Skills

Leadership

Operations Management

Budgeting

Staff Development

Customer Service

Tools

FOCUS System

Inventory System

Job description

Papa John's is seeking a General Manager for Corporate Restaurant Operations to lead all functions of a Papa John's restaurant and ensure profitability. The role requires self-sufficient leadership, quality decision making, and solid planning, forecasting, and systems management.

It involves enforcing policies, procedures, and compliant operations across the restaurant team. The position oversees all operational aspects, including execution of operations manager duties when needed, staffing,