Restaurant General Manager: Lead Ops & Service

WKS Restaurant Group; Rockport (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

WKS Restaurant Group seeks a General Manager to oversee daily restaurant operations, lead and develop a team, and ensure top-tier service and profitability. The role covers staffing, scheduling, compliance, and safety within a fast-paced environment.

The General Manager will monitor financial performance, control costs, and maintain brand standards while delivering exceptional guest experiences across shifts.

Qualifications

• Minimum of 2 years of supervisory or management experience in a restaurant setting.
• Must be at least 18 years of age.
• ServSafe certification required.
• High school diploma or equivalent; bachelor’s degree preferred.

Responsibilities

• Lead and manage the restaurant team by hiring, training, motivating, and developing employees to ensure strong operational performance.
• Oversee all aspects of restaurant operations, including scheduling, food ordering, inventory management, equipment checks, and payroll processes.
• Ensure customers receive prompt, friendly, accurate, and high-quality service at all times.
• Manage the restaurant’s financial performance, including budgeting, forecasting, and P&L analysis.
• Ensure compliance with all federal, state, and local regulations.

Skills

Leadership

Communication

Problem-solving

Team development

Cash handling

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

POS systems

Job description

WKS Restaurant Group seeks a General Manager to oversee daily restaurant operations, lead and develop a team, and ensure top-tier service and profitability. The role covers staffing, scheduling, compliance, and safety within a fast-paced environment.

The General Manager will monitor financial performance, control costs, and maintain brand standards while delivering exceptional guest experiences across shifts.