Restaurant General Manager: Lead Ops, People & Growth

Lv petroleum; Warwick (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Performance-based bonuses

Job summary

Lv petroleum is seeking a results‑oriented restaurant operations leader to oversee daily restaurant activities, ensure adherence to quality, service, cleanliness and safety standards, and implement plans to boost efficiency and profitability.

You will lead, hire, and develop staff; create schedules; conduct performance reviews; monitor budgets and costs; and drive local marketing while maintaining health compliance and exceptional customer service.

Qualifications

• 2–3 years of experience in restaurant management or a similar leadership role in quick-service food.
• Strong knowledge of food industry regulations, labor laws, and safety standards.
• Proven leadership ability and experience managing teams.

Responsibilities

• Oversee the daily restaurant operations, ensuring smooth and efficient performance.
• Ensure compliance with company standards and procedures for food quality, service, cleanliness, and safety.
• Implement operational plans to increase efficiency, reduce costs, and drive profitability.
• Monitor restaurant performance and provide solutions to operational challenges.
• Lead, mentor, and motivate a team of restaurant staff, including shift leaders, cooks, and service employees.
• Hire, train, and develop employees, ensuring they meet company standards for performance.
• Create employee schedules, ensuring adequate staffing at all times.
• Conduct regular performance reviews and provide feedback, coaching, and disciplinary actions as necessary.
• Foster a positive work environment that promotes teamwork, respect, and high employee morale.
• Ensure a high level of customer satisfaction by addressing complaints promptly and professionally.
• Monitor customer service interactions to ensure standards are met.
• Implement customer service training programs to ensure all employees provide exceptional service.
• Promote a customer-first culture in the restaurant.
• Manage and oversee restaurant budgets, ensuring profitability.
• Control labor costs, food costs, and other expenses to meet financial targets.
• Analyze sales and financial data to identify trends and implement strategies to increase revenue and reduce costs.
• Handle financial reporting, including sales reports, cash handling, and profit/loss statements.
• Implement local marketing and promotional strategies to attract new customers and retain regular guests.
• Coordinate with the corporate team for national or regional campaigns and promotions.
• Monitor competitor activity and adjust restaurant strategies to stay competitive.
• Ensure compliance with all local, state, and federal health regulations, including food safety standards.
• Conduct regular inspections of kitchen and dining areas to ensure cleanliness and hygiene.
• Implement safety programs to ensure the safety of both employees and customers.
• Manage inventory levels and ensure efficient ordering of supplies, minimizing waste and loss.
• Control stock levels of food and beverage items and ensure proper storage to maintain quality.
• Work with suppliers to maintain cost-effective inventory practices.
• Handle administrative tasks such as payroll, scheduling, and employee records.
• Maintain accurate documentation and ensure compliance with company policies.
• Review and approve daily operational reports, sales reports, and other necessary paperwork.

Skills

Leadership

Communication

Problem solving

Financial analysis

Education

High school diploma or equivalent

Hospitality or business degree preferred

Job description

Lv petroleum is seeking a results‑oriented restaurant operations leader to oversee daily restaurant activities, ensure adherence to quality, service, cleanliness and safety standards, and implement plans to boost efficiency and profitability.

You will lead, hire, and develop staff; create schedules; conduct performance reviews; monitor budgets and costs; and drive local marketing while maintaining health compliance and exceptional customer service.