Restaurant General Manager: Lead Ops & Guest Experience

McDonald's Restaurants Limited; Noble (OK); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

15-25 days paid vacation

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a General Manager to lead restaurant operations, including food production, guest service and crew management. You will drive recruiting, onboarding, staffing and performance management while upholding safety and quality standards.

The role requires strong customer focus, excellent communication and a proactive leadership style to ensure excellence in all restaurant metrics and guest satisfaction. Competitive pay and comprehensive benefits are offered.

Qualifications

• HSD or GED preferred.
• Passion for helping and serving others (customers and fellow team members).
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service.
• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs; and
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding; Staffing; Performance Management.
• Train, coach and motivate; Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence; Inspire and Empower: Maintain high level of standard for guest and employee safety; Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans.

Skills

Leadership

Customer service

Communication

People management

Safety focus

Education

High School Diploma or GED

Job description

McDonald’s is seeking a General Manager to lead restaurant operations, including food production, guest service and crew management. You will drive recruiting, onboarding, staffing and performance management while upholding safety and quality standards.

The role requires strong customer focus, excellent communication and a proactive leadership style to ensure excellence in all restaurant metrics and guest satisfaction. Competitive pay and comprehensive benefits are offered.