Restaurant GM: Lead Ops, People & Guest Experience

McHire; Rhinelander (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

10 days paid vacation

8 paid holidays

Birthday off with pay

Quarterly Bonus Program

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 per yr

Free meals while working

50% off meals when not working

Monthly Bonus - no cap

Stock Options

Job summary

McDonald’s franchise restaurant is seeking a General Manager to lead all restaurant operations, including food production, guest service and staff leadership. You will recruit and onboard teams, coach staff, and drive performance to ensure exceptional guest experiences.

The role requires strong leadership, a focus on safety and a hands-on approach to inventory, budgeting and cost management within a fast-paced environment.

Qualifications

• Strong leadership to guide restaurant teams and drive guest experience.
• Proven communication skills to anticipate and meet customer needs.
• Customer service focus with ability to coach staff and resolve issues.
• Ability to plan, monitor and adjust operations, inventory and costs.

Responsibilities

• Lead all aspects of the restaurant, including food production, guest service and experience.
• Direct crew and manager work to ensure smooth operations.
• Recruit, hire and onboard staff; manage staffing and scheduling.
• Train, coach, and motivate team members to meet standards.
• Ensure food safety measures meet McDonald’s standards of excellence.
• Oversee maintenance and safety to keep the restaurant compliant.

Skills

Leadership

Communication

Customer service

Operations management

Job description

McDonald’s franchise restaurant is seeking a General Manager to lead all restaurant operations, including food production, guest service and staff leadership. You will recruit and onboard teams, coach staff, and drive performance to ensure exceptional guest experiences.

The role requires strong leadership, a focus on safety and a hands-on approach to inventory, budgeting and cost management within a fast-paced environment.